Shipment of your package

In order to ensure that our delivery times are met, our dispatch/logistics department handles the packaging and management of your orders on a daily basis.

Packages are dispatched within 12 to 24 hours after receipt of payment. Our partner, La Poste, undertakes to deliver within 48 hours in metropolitan France and an indicative time of 4 to 7 days for delivery in the DOM/TOM.

Delivery by post

Return condition

In accordance with Article L.221-18 of the Consumer Code, and if the right of withdrawal is applicable, the customer has a period of 14 working days from the date of receipt of the product of his order or the conclusion of the contract for services, to withdraw. He will be required to return any product that does not suit him and ask for an exchange or refund without penalty, except for the return costs, within 14 days from the date of receipt by TEE TIME of the refund request.

The product must be returned in perfect condition. If necessary, it must be accompanied by all its accessories.

The customer can find an example of the withdrawal form on the page of the general terms and conditions under “Right of withdrawal and withdrawal form”.